Job Title: Frontline Sales Manager
Location: Pigeon Forge, TN
Schedule: Full-Time | Friday–Tuesday (Wednesday and Thursday off)

About Capital Vacations:
Capital Vacations is one of the fastest-growing timeshare companies in the industry, delivering unforgettable vacation experiences to our owners and guests across the country. We are seeking a driven, results-oriented Frontline Sales Manager to lead and develop a team of Sales Representatives at our Pigeon Forge sales center.

Position Overview:
The Frontline Sales Manager will be responsible for overseeing day-to-day operations of the frontline sales team, driving performance, and supporting sales reps in meeting and exceeding their sales goals. This individual will play a key role in motivating and mentoring their team while contributing to the overall success of the sales department.

Responsibilities:

• Manage and support a team of frontline sales representatives to achieve individual and team sales goals

• Coach, train, and mentor team members to improve performance and ensure high standards of professionalism and compliance

• Monitor key performance metrics and implement strategies to increase productivity and tour-to-sale conversion

• Participate in daily sales meetings and trainings to drive a consistent and high-performing sales culture

• Collaborate with other department leaders to ensure alignment with company goals and operational excellence

• Ensure all sales activities are conducted in accordance with regulatory guidelines and company policies

• Provide reporting, feedback, and performance evaluations to senior leadership

Qualifications:

• Minimum of 2 years of experience in timeshare or vacation ownership sales management

• Proven track record of success in closing sales and leading a high-performing team

• Strong leadership, coaching, and interpersonal communication skills

• Ability to motivate others and lead by example in a competitive sales environment

• Detail-oriented with strong organizational and time management abilities

• Active or eligible to obtain a state-required real estate license (if applicable by law)

Why Capital Vacations:

• Competitive compensation plan with uncapped earnings potential

• Opportunity to join a dynamic and growing company in the vacation ownership industry

• Career advancement pathways within our national sales and marketing network

• Supportive leadership and a performance-driven environment

Capital Vacations is an Equal Opportunity Employer and is committed to hiring a diverse and talented workforce.

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