Summary

Assist the General Manager, Assistant General Manager and department supervisors with daily resort functions. Oversee administrative functions of the resort.

Essential Duties and Responsibilities

Essential and other important responsibilities and duties may include, but are not limited to the following:

• Handle Human Resource functions of the resort including payroll processing, insurance plan administration, new hire paperwork, termination paperwork and regulatory recordkeeping. Updating yearly OSHA compliance.
• Develop, maintain and implement new forms for department supervisors and General Manager.
• Prepare written correspondence and reports when necessary.
• Develop, maintain and implement master resort forms.
• Generate signs and bulletins for fire drills, maintenance work and projects around the resort.
• Update and maintain contracts, certificates of insurance, correspondence to vendors.
• Send invoices as needed to vendors.
• Oversee and maintain worker’s compensation and guest accident claims through the conclusion of claims filed.
• Filing to include employee files, payroll files, HR files, vendor files, administrative files.
• Develop and maintain insurance packets, 401K and supplemental insurance packets.
• Schedule insurance meetings for new hires.
• Assist employees with Human Resources info (Aflac claims, 401K changes, health and dental insurance claims and changes).
• Check monthly insurance bills (health, dental and Aflac).
• Assist with annual employee holiday party.
• Oversee office supply ordering
• Perform additional duties and responsibilities as directed by the resort manager.

SUPERVISORY RESPONSIBILITIES

The position has no supervisory responsibilities. Employee must be capable of working independently.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities which would typically be acquired through:

• Associate’s degree (AA) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Equivalent to completion of the twelfth grade.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of modern office practices, time management and procedures; including business correspondence, record keeping and filing systems and office equipment.
• Ability to perform complex Front Office tasks involving organization, the use of judgment and requiring accuracy and speed; maintain confidentiality; understand, interpret and apply appropriate rules, regulations and written directions to specific situations; effectively meet and communicate with the public in situations requiring tact and poise; apply sound judgment in assignment work load priorities and in contacts with guests emotional situations; assume responsibility in recognizing scope of authority.
• Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which include standing for extended periods of time; operating assigned office equipment; reaching with hand and arms, walking; stoop, kneel, crouch, or crawl; frequently lift and/or move up to 25 pounds; close vision, peripheral vision and ability to adjust focus.
• Ability to communicate with and elicit cooperation from others and to assimilate and understand information, in a manner consistent with essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• Ability to develop clear and comprehensive correspondence.
• Ability to use Microsoft office programs, outlook, calendar scheduling; and other required software applications on personal computer.
• Ability to communicate effectively both verbally and in writing.
• Ability to calculate figures and amounts such as discounts, interest commissions, percentages, and payment. Ability to apply concepts of basic business math.
• Basic payroll processing knowledge.