Purpose
Under general supervision, the Brand Ambassador travels to various Events and Resort locations to set up and break down booths and other display materials in order to interact with potential consumers to promote Capital Vacations ownership to generate leads and sell packages in a manner consistent with Company policies and training.
Principal Duties and Responsibilities
- Responsible for the setup and breakdown of all booth equipment and promotional material
- Responsible for traveling to various Events and Resort locations as assigned
- Maintains a working knowledge of Company programs, systems, services, and resorts
- Implements and rotates promotional concepts to meet and/or exceed production goals
- Adheres to Company approved script
- Meets and exceeds production standards for lead generation and sales goals
- Target demographic locations, Events, and Resorts that result in lead and sales
- Uses innovative and proper techniques and/or protocol brand design
- Completes all required Company training and compliance courses as assigned
- Adheres to Company standards and maintains compliance with all policies and procedures
- Performs other related duties as assigned.
General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements
Education, Essential Training / Certifications, and Experience:
- High School Diploma or equivalent
- A minimum of six (6) months of experience in the sales, marketing, customer service, or related field required
Skills, Knowledge, and Abilities:
- Ability to operate general office machinery (e.g., phone, computer, copy machine, fax machine, 10-key, etc.)
- Computer proficiency in Microsoft Word, Excel, and Outlook
- Excellent customer service skills 0 competent in public speaking
- Ability to take the initiative and effectively adapt to changes
- Able to use sound judgment; work independently, with minimal supervision
- Strong analytical and problem-solving skills
- Professional appearance
- Highly self-motivated with dynamic energy and an inner competitiveness
Shift: Additional hours may be necessary to meet goals and deadlines
- Regular Hours, On-Call, and Weekend