Purpose

The Inventory and Exchange Director’s key objective is to oversee all inventory liabilities and direct the Inventory, Exchange & Yield Teams in day-to-day operations, ensuring the highest and best use of all inventories available to maximize profitability to the organization.

Principal Duties and Responsibilities

• Oversee both the Inventory and Exchange teams’ day-to-day operations to ensure consistency, accuracy, and timeliness of reporting, inventory allocation and utilization to maximize yield to company.
• Oversee and help manage all Club Inventory Liabilities, collaborating with Inventory Yield Manager and Inventory Analysts to ensure proper availability based on strategic objectives.
• Implement strategic and tactical initiatives to achieve budget and forecast targets across each department (Inventory, Exchange, etc.)
• Oversee and help manage all Exchange Liabilities, including but not limited to Bulk Bank deposits or Inventory Supply agreements with various Exchange entities, CIG & RCI Points Cedes, Space Bank deposits, Club Payback Liabilities, either directly or through proper training and oversight of Inventory or Exchange team members.
• Utilized established reports to monitor key inventory metrics which provide the basis for decision making on inventory allotments or utilization channels.
• Actively collaborate with Marketing team and Owner Services leadership to create and track campaigns or promotional offers to drive utilization in accordance with budget metrics.
• Analytics & Reporting Areas of Focus: Budgeting, forecasting, pick-up and pace, occupancy, efficiencies, inventory liabilities, etc.
• All other duties as requested or assigned

General Statement - Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

Education, Essential Training / Certifications and Experience:

• 2+ Years of Hospitality related Inventory Control and/or data analytics, hotel operations, revenue management, or related roles with exposure to business analytics.
• Timeshare or Hospitality Supervisory/Management experience is preferred but not required; i.e. Front Desk, Reservations, Club or Inventory Control areas

Skills, Knowledge and Abilities:

• High proficiency with MS Office applications including Excel and PowerBI
• Basic knowledge of SQL Server Management and SQL query building
• Strong analytical capabilities to review, understand, and formulate strategies based on available data
• Detail-oriented, hands-on approach to tasks
• Ability to multi-task and handle multiple projects is required
• Ability to effectively manage and lead a team
• Self-motivated with a strong sense of responsibility and drive to achieve goals
• Excellent communication skills, both written and verbal
• Ability to work with a high level of professionalism
• Knowledge or familiarity with hotel processes, including Property Management Systems, and timeshare is a plus (but not required)
• Flexible schedule, ability to work evenings, weekends and holidays when needed