Why Capital Vacations?

At Capital Vacations, we offer access to 90+ exclusive club destinations and thousands of partner resorts worldwide. We’re one of the fastest-growing brands in vacation ownership — and we reward performance aggressively

• Manage all W9 and W8 forms.
• Support processing of 1099 and 1042 forms
• Provide support to Vendor Master for owner profiles
• Analyze information and resolve issues raised by owners in relation to rental payments
• Analyze information and options by developing spreadsheet reports, verifying information.
• Manage the issuance of owners’ checks and address related queries, ensuring timely and accurate payments for owners not processed by AvidPay.
• Manage AvidPay stale checks and issues.
• Develop and implement procedures by analyzing current processes and recommending changes.
• Address escalated emails from the contact center Director and SVP and resolving issues efficiently.
• Answer questions by researching and interpreting data.
• Provides support for mergers and acquisitions by reviewing financial information
• Tracking TINs for the rental checks to eliminate payments without valid TINs